Privacy Policy

Last Updated: May 2026

1. Information Collection

We collect information that you provide directly to us, such as when you create an account, verify your identity, or communicate with us. This may include your name, email address, and wallet addresses.

2. Use of Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send technical notices, and respond to your comments and questions.

3. Database-Level Security Policies

Index Core FinTech employs strict database-level security policies to ensure that your personal and financial data is completely isolated. Data is encrypted at rest and in transit, and access is rigorously controlled to prevent unauthorized viewing or tampering.

4. Third-Party Services

We utilize trusted third-party providers to enhance platform functionality. These include:

  • NOWPayments: For secure and automated processing of cryptocurrency deposits.
  • Cloudflare: For content delivery, DDoS protection, and Web Application Firewall security.
  • Resend: For reliable delivery of transactional emails and authentication codes.

5. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies, however, this may prevent you from using certain parts of our service.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. Information Sharing

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners.

8. GDPR Rights (EEA Users)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights, including the right to access, update, or delete the information we have on you, the right of rectification, the right to object, the right of restriction, the right to data portability, and the right to withdraw consent.

9. Changes to Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.